Privacy Policy

At Only Laser and Skin, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and safeguard your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you when you:

Book an appointment or consultation
Complete a form on our website or in person
Contact us via phone, email, or social media
Receive treatments at our clinic

This information may include:

Your name, contact details, and date of birth
Relevant medical or skin history
Payment information
Photos (where applicable, with your consent)

2. How We Use Your Information

Your information is used to:

Provide and manage your treatments
Communicate about appointments, updates, and promotions (if opted in)
Maintain accurate medical and treatment records
Improve our services and client experience

We will never sell, rent, or share your personal details with third parties unless required by law or with your express consent.

3. Storage and Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

Your records are securely stored electronically and/or in physical form within a protected system or facility.

4. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us at:

info@onlylaser.com.au

0406 316 039

We’ll respond to all requests within a reasonable timeframe.

5. Website and Cookies

Our website may use cookies or similar technologies to enhance your browsing experience and collect general analytics.

You can adjust your browser settings to refuse cookies if you prefer.

6. Marketing and Communications

With your consent, we may send you occasional updates, promotions, or news about our services.

You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

14/39 Essex street, Pascoe Vale